apparently artless
Worst food app I ever tried. I had a previous order where the items were updated and they didn't update my receipt. Using the chat service on the app is not helping. I ended up paying for more and I'm having a hard time getting a refund. In other food apps, I can instantly receive refund in 5 minutes. Even with a 4th follow up, nothing happened.
3 people found this review helpful
Ellis Santiago
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No address locator. No map, nothing comes up when typing address even when I copied the exact address it doesn't show up. I still have my account but the address was removed. Installed and uninstalled many times, still the same problem. Edit: tried using the address nearest me but upon check out, it says "something went wrong". Tried it 4 times still doesn't work.
37 people found this review helpful
Golden Arches Development Corporation
May 13, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!
Vince Mamaril
I was able to order for delivery, but waited for 1 hour before a rider picked up the food. I tried to cancel the order already, but the app does not allow me to cancel it even though it's been 1 hour of waiting. There is also no way of contacting the store itself on the app if there are any issues that occur in an order.