Janet Jernigan
I used to love this app, but now it's the worst ever! You cannot modify existing reservations. Keep getting an error message, or nothing happens when you try to update the time of the reservations. It now wants to send you a verification code to validate who you are prior to booking the reservations. But when you enter the code, you get an error message. It only works if you have the code sent to your email, and then it will auto populate. A waste of time trying to book an online reservation!
4 people found this review helpful
Jesse Mattox
Long time Open Table user. It's a great app that super user friendly and makes making reservations easy. That said, it's really really hard to get in touch with Open Tabel directly. Currently, there's a problem with their app. I've been unable to modify the last two reservations I've made. Open Table has a virtual assistant, but it's really limited in function. I dug through the app for 10 minutes looking for a way to report the problem. This is the only place I could find to reach then directly
22 people found this review helpful
JR Glenn
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I have made 2 attempts to try to use my reward points. I received the link and made a reservation at a restaurant. The restaurant gave times and the reward amount that could be used. Both times OpenTable failed to send me the e-card the restaurant needs to scan the barcode so they can deduct the reward amount off the bill. Scam! Don't waste your time.
21 people found this review helpful