Visonic-Go

3.4
1.56K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Control and monitor your Tyco alarm security system anywhere, anytime. Whether you're at home, at work on a business trip or on vacation this app lets you control and monitor your alarm system locally and remotely.

With this app, you can:

- Arm & Disarm the alarm system
- View dashboard
- View status of various system devices
- Enroll, remove and bypass system devices
- View system alarms, alerts and troubles
- View history of events with video verification
- View protected premises via PIR cameras
- View alarm video from PIR cameras
- Get push notifications from alarm system
- Enable customized sounds in push notification
- Enroll keyfob functionality
- Assigning partitions to keyfob
- App screens customization
- User alias and PIN codes support
- PGM support
- Partitions support
- Panel date and time configuration
- Wi-Fi client mode configuration (for PM360, PM365)
- Installer access control

Parameters for CMS customers:

- Host Address: the interactive IP address or DNS name provided by security service provider or monitoring station
- Panel ID: a unique specifier, typically the panel serial number provided my security service provider or monitoring station
- User Code: the user's own panel's code

Parameters for self-monitoring customers:

- Host Address: visonic.tycomonitor.com
- Panel ID: your panel ID located on back side of your panel
- User Code: your user code
Updated on
Dec 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
1.52K reviews
Sarah Chalmers
February 2, 2023
More issues, unable to access the panel via the app. Jan 2023. Very unreliable or fails completely. Have been unable to connect to our system for well over 2 weeks and not for the first time I might add. Everything else is working but not this app!! Won't connect via wifi at all; not much use when its prime function is to allow remote access to our sydtem.
21 people found this review helpful
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Visonic LTD
March 3, 2023
Hello, please describe your problem in detail at visonicgo-support@johnsoncontrols365.onmicrosoft.com. Please share: * your panel ID * server your panel is connected to * screenshots of the error
Roy Andrews
May 30, 2024
server down not connecting for over a week. no response from an email to Tyco. fitted for remote access and dont have it! Now May 2024 and BBA been down for a month yet again! Poor communications and not resolved. New website just arrived after being down for a month..... coincidence I think not!!!
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Gilbert Massara
May 29, 2024
An excellent alarm system, very flexible and expandable for future developments in the property. Thanks to J Taylor Locksmith, Kirby Cross, Frinton-on-Sea. Essex.
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What's new

Bug fixes.